Our fulfilment centre is based in the United Kingdom and we currently ship domestically with Royal Mail. International orders are dispatched using multiple courier options.

<p>Our fulfilment centre is based in the United Kingdom and we currently ship domestically with Royal Mail.&#xA0;</p><p>International orders are dispatched using multiple courier options.</p>

Where do you ship?

2nd Class Royal Mail tracked shipping is free over £30. Under £30 2nd Class Royal Mail tracked shipping is £2.95. 1st Class Royal Mail tracked shipping is £4.95. Next Working Day Royal Mail shipping is £9.95. Orders are dispatched Monday to Friday sa

<h4 id="domestic-shipping"><strong>Domestic Shipping</strong></h4><p>2nd Class Royal Mail tracked shipping is free over &#xA3;30.</p><p>Under &#xA3;30 2nd Class Royal Mail tracked shipping is &#xA3;2.95.</p><p>1st Class Royal Mail tracked shipping is &#xA3;4.95.</p><p>Next Working Day Royal Mail shipping is &#xA3;9.95.</p><p>Orders are dispatched Monday to Friday same day if ordered before midday. (excl. UK public holidays).</p><p><br>Orders within the European Union are shipped with an untracked service at &#xA3;4.95.&#xA0;</p><h4 id="isPasted">Rest of World International Shipping is an untracked service charged at &#xA3;12.95.</h4><p><br></p>

How much does shipping cost?

All orders before midday are dispatched the same working day. Orders after midday will be dispatched the next working day. Orders on the weekend and UK public holidays are dispatched the next working day. You will receive a notification of when your

<h4 id="dispatch-times">Dispatch Times</h4><p>All orders before midday are dispatched the same working day.&#xA0;</p><p><strong>Orders after midday will be dispatched the next working day. </strong></p><p>Orders on the weekend and UK public holidays are dispatched the next working day.&#xA0;</p><p>You will receive a notification of when your order is shipped.&#xA0;</p><p><br></p><h4 id="isPasted">Domestic Shipping</h4><p>2nd Class Royal Mail usually delivered 3-5 days after dispatch.&#xA0;</p><p>1st Class Royal Mail usually delivered 1-2 days after dispatch.</p><p>Next Working Day service is delivered the following working day after dispatch.&#xA0;</p><p><em>Orders over &#xA3;30 qualify for free shipping (this uses 2nd Class shipping service).</em></p><p><br></p><h4 id="international-shipping">International Shipping</h4><p>Mainland Europe is usually delivered 10-15 days after dispatch.&#xA0;</p><p>Rest of the World is usually delivered 15-20 days after dispatch.&#xA0;</p>

How long does shipping take?

Yes. All domestic orders are shipped using a tracked service.

<h4 id="yes-all-domestic-orders-are-shipped-using-a-tracked-service">Yes. All domestic orders are shipped using a tracked service.&#xA0;</h4>

Can I track my shipment?

Please contact orders@getabearhug.com and quote your order #.

<p>Please contact <a href="mailto:orders@getabearhug.com">orders@getabearhug.com</a>&#xA0;and quote your order #.&#xA0;</p>

What do I do if my shipment is damage/missing?

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